Please read the Terms and Conditions carefully before placing any orders on (website).
If you want to ask us anything about these terms and conditions, or have any comments or complaints on or about our website, please email us at persephona.label@gmail.com

 

IE Kartashova Daria Andreevna, acting on the basis of the certificate of registration OGRINP 319527500055021 (hereinafter - «Seller»), on the one hand, and accepting an offer, permanently placed on the Internet in the appropriate section of the website https://en.persephona.com/offer-agreement (hereinafter referred to as «Online Shop»), a competent user of the Internet https://en.persephona.com (hereinafter - «Buyer», «User») concluded this Agreement (by accepting a public offer) governing any use of the Online Shop, as well as the procedure for concluding and executing a retail sale agreement Goods submitted for purchase in the Online Shop

 

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1. Terms and definitions
In this Agreement, unless otherwise expressly stated in the text, the following terms shall have the following meanings:
«Online-shop» - website owned and administered by the Seller and/or his authorized persons, located in the Internet at https://en.persephona.com and containing the posted Goods offered by the Seller for purchase, as well as the terms of payment and delivery of the Goods to the Customers.
«User» - A person who uses the Online Shop, which accepts the terms of this Agreement, but does not pursue the purpose of concluding a contract for the purchase and sale of Goods.
«Buyer» - The User, having made the Order in the Online Shop in the established order, thus concluding the contract of retail sale of the Goods.
«Seller» - IE Kartashova Daria Andreevna, acting on the basis of the registration certificate OGRINP 319527500055021, providing administration of the site https://en.persephona.com and selling the Goods in the manner stipulated by this Agreement.
«Product» - Clothing, accessories and other goods presented for sale in the online Shop.
«Order» - The Buyer's request made in accordance with this Agreement for the purchase of relevant Goods presented in the Online Shop.
«Online Shop» - Set of programs for electronic computers and other information, which is accessible through the Internet at https://en.persephona.com , owned and administered by the Seller and/or authorized persons, including the functionality to enable the conclusion of a retail sale agreement of the Goods presented on it.
«Personal data of the Buyer» - data directly or indirectly related to the Buyer as a physical person: name, first name, e-mail address, contact phone etc.

2. General provisions
2.1. According to this Agreement, the Seller performs the retail sale of the Goods (paragraph 2 chapter 30 of the Civil Code of the Russian Federation) through the electronic infrastructure of the Online Shop at https://en.persephona.com
2.2. By using in any form the Online Shop/Ordering Goods through the Online Shop, the User agrees to the terms of this Agreement, including the terms of sale of the Goods. In case of disagreement with this Agreement, the User is obliged to immediately cease any use of the Online Shop functionality.
2.3. This Public Offer (i.e. this Agreement before the date of acceptance by the Buyer), as well as the information about the Goods presented in the relevant sections of the Online Shop, is the Seller's official offer according to the Article 435 and paragraph 2 Article 437 of the Civil Code of the Russian Federation to any natural person having legal capacity and necessary authority to conclude a retail sale of the Goods under the conditions defined in this Offer. In the event of a conflict between the provisions of this Offer and the information contained in the Online Shop, priority shall be given to the information provided in the Online Shop.
2.4. The Terms of this Offer may be changed unilaterally by the Seller without notification of the User/Buyer. The new version of the Offer shall enter into force immediately from the moment of its publication in the relevant section of the Internet site, unless otherwise expressly provided by its conditions.
2.5. For Buyers who have executed the Order before the date of entry into force of the new edition of this Offer, the editorial office in force at the time of placing the Order remains valid.
2.6. The Buyer has the right to place an order in the Online Shop at any time of its actual operation, except for periods of routine work or technical failures.
The terms of delivery, self-export, payment and other issues related to the conclusion of the retail sale agreement of the Goods between the Buyer and the Seller shall be regulated by the relevant sections of the Online Shop.

3. Subject of the agreement
3.1. The subject of this Agreement shall be the rules for the use of the Internet Shop, including the determination of the procedure for the purchase by the Buyer of Goods presented in the relevant section of the Internet Shop, for personal, family, home and other needs, unrelated to doing business.
3.2. This Agreement applies to all types of Goods presented in the Online Shop, as long as such offers with a description are present in the relevant sections of the Internet Shop.

4. Agreement time
4.1. Acceptance of this Offer (conclusion of the Agreement) is the execution of the Order for the Goods by the Buyer in accordance with the terms of this Offer and the functionality of the Online Shop. Registration of the Order by the Buyer is carried out by carrying out the actions stipulated by the functionality of the Internet Shop.
4.2. The Buyer, having accepted this Offer (by entering into the Agreement), agrees that the registration data (including personal data) is provided voluntarily; the registration data (including personal data) shall be transferred to the Seller for the purposes specified in this Agreement and may be transferred to third parties for the purposes specified in the Agreement; registration data (including personal data) can be used by the Seller for the purpose of promotion of goods and services, by means of direct contacts with the Buyer through appropriate channels of communication.

5. Goods and order
5.1. The order of the Buyer is made in accordance with the procedures given in the online Shop in the section «Delivery and payment».
The Buyer shall bear full responsibility for providing inaccurate or incomplete information resulting in the inability of the Seller to properly perform its obligations to the Buyer and/or other negative consequences for the Parties to this Agreement.
5.2. To complete the Order, the Buyer undertakes to fill in the form provided for by the Internet Shop, in particular by providing the following information:
- Buyer's surname, first name, middle name;
- E-mail address, contact phone number;
- Delivery address of the Goods;
The Buyer shall bear full responsibility for providing inaccurate or incomplete information resulting in the inability of the Seller to properly perform its obligations to the Buyer and/or other negative consequences for the Parties to this Agreement.
5.3. The Seller shall have the right to specify the information provided by the Buyer, provided for in paragraph 5.2 of the Agreement, by telephone communication.
5.4. The Buyer has the right to obtain detailed information concerning the properties and characteristics of the Goods presented in the Seller's Internet Shop by means of telephone communication or e-mail (contact information can be found in the «Contacts» section of the Online Shop at https://en.persephona.com/contact-information).
5.5. After placing an Order in the Online Shop, the Buyer is notified of this fact by sending an e-mail to the address indicated by the Buyer at the time of its registration. According to the results of the Order execution, the Order is assigned an identification number, which is used for its individualization in the further interaction between the Buyer and the Seller. The identification number shall be sent to the Buyer in the notification of the actual placing of the Order.
5.6. Formation of the Order (i.e. preparation of the Goods for delivery to the Buyer) is carried out on the next 3 working days after its registration on the site. Orders are formed and sent during the business hours of managers, on weekdays from Monday to Friday, except for public holidays.
5.7. In case of absence of the Goods ordered by the Buyer in the warehouse of the Seller, the Seller has the right to exclude the specified Goods from the Order or cancel the Order of the Buyer in full, having notified the Buyer about it by sending an appropriate e-mail to the address, specified by the Buyer when placing the Order or by telephone communication.
5.8. The Buyer has the right on his own initiative to cancel the Order before its formation. In the event of cancellation of a fully or partially prepaid Order, the value of the cancelled Order shall be returned by the Seller to the Buyer in the manner by which the Goods were paid.
5.9. After the formation of the Order and its dispatch, the Seller undertakes to notify the Buyer about this and to provide the information necessary for the acceptance of the Goods (in particular, the track-number of the shipment).
5.10. By informing the Seller of the e-mail address and telephone number, the User/Buyer shall consent to the use of these means of communication by the Seller, as well as by third parties engaged by him for the purposes of fulfilling the obligations under this Agreement.
5.11. In executing the Order, the User/Buyer agrees that the Seller may entrust the performance of the Agreement in a certain part (in particular, the obligation to deliver the Goods) to a third party, while remaining responsible for its performance.
5.12. All rights and obligations under the Retail Sale Agreement concluded with the User are directly with the Seller.

6. Rights and obligations of the parties
6.1. The seller undertakes to:
6.1.1. From the moment of conclusion of this Agreement to provide in full all obligations to the Buyer in accordance with its terms and requirements of the current legislation.
6.1.2. Supply the Buyer of the Goods of appropriate quality in accordance with the terms of this Agreement
6.2. The seller shall have the right:
6.2.1. To change the terms of this Agreement, Prices for the Goods, methods and terms of payment and delivery of the Goods unilaterally, placing the amended terms in the relevant sections of the Internet Shop. All changes shall come into force immediately after publication and shall be notified to the Buyer from the moment of such publication.
6.2.2. To refuse the performance of this Agreement in the part of sale of the Goods in case of non-performance by the Buyer of obligations for its payment, as well as in case of indication by the Buyer of incorrect/incomplete information necessary for fulfillment of obligations of the Seller.
6.2.3. Refuse to perform this Agreement in respect of sale of the Goods in whole or in part if the Goods ordered by the Buyer are not available to the Seller.
6.2.4. Without the agreement of the Buyer, to transfer its rights and obligations on execution of the Agreement to third parties (including obligations on delivery of the Goods).
6.2.5. Send advertising and information messages (SMS and e-mail mailings) to the Buyer with information about discounts, promotions, new receipts, etc. The frequency and content of mailings is determined by the Seller alone unilaterally.
6.2.6. Limit the amount of the ordered Goods for one day of delivery with subsequent notification of the specified fact of the Buyer.
6.3. The Buyer undertakes:
6.3.1 Prior to the conclusion of this Agreement, familiarize yourself with its contents as well as other provisions governing the implementation of this Agreement and placed in the relevant sections of the Internet Shop.
6.3.2. Provide all necessary data uniquely identifying him as the Buyer or a person authorized by him/her when handing over the Goods.
6.3.3. Pay for the ordered Goods and their delivery under the terms of this Agreement.

7. Order Delivery
7.1. The forms of delivery of Goods sold by the Seller or authorized persons are given in the Online Shop in the section «Delivery and payment». In particular, the following delivery methods are possible:
- Delivery by courier service of SDEK (delivery throughout Russia, Belarus, Kazakhstan);
- Express delivery by DHL Transportation Company (worldwide);

7.2. The territory of delivery of the Goods presented in the Online Shop and sold by the Seller is not limited to the territorial limits of the Russian Federation.
7.3. Subject to para. 7.2. of this Agreement, the Seller has the right to decide on the limitation of the territory of delivery. The limitation of the territory of delivery extends the force to Orders issued both before and after such restriction.
7.4. Upon delivery, the Goods shall be delivered to the Buyer or to a third person specified in the Order as the recipient (hereinafter - «Recipient»). In exceptional cases, if the Order cannot be received by the above-mentioned persons the Goods may be handed over to a person who has information about the Order (dispatch number, name of the Recipient, the value of the Order, etc.).
7.5. In order to avoid fraud as well as to fulfill the obligations assumed when delivering the Goods, the person delivering the Goods has the right to demand a document confirming the identity of the Recipient.
7.6. The cost of delivery of the Goods is calculated individually and is not included in the price of the Goods, unless otherwise expressly provided by the Seller in the relevant sections of the Internet Shop. The cost of delivery is determined, inter alia, by the following parameters:

- Location of the settlement of delivery (the whole territory of Russia and abroad is divided into tariff zones);
- Shipment weight;
- Availability of additional paid services (cash on delivery, insurance, customs services).

The final cost of delivery shall be communicated to the Buyer by e-mail or telephone communication.

7.7. Upon request of the Buyer, the Seller shall provide him/her with indicative information on the time of delivery of the Goods. At the same time, the Seller does not guarantee the time of delivery and is not responsible for improper performance of obligations of persons delivering on his behalf.
7.8. The Seller's obligation to hand over the Goods to the Buyer shall be deemed to have been fulfilled at the time of delivery by the Seller/authorized person of the Goods to the Consignee or receipt of the Goods by the Consignee in any other way. The risk of accidental death or accidental damage of the Goods passes to the Buyer from the moment of delivery of the Goods to him/her and the Recipient of the Order's own signature in the documents confirming acceptance of the Goods.
7.9. Upon receipt of the Goods, the Recipient shall inspect the Goods handed over, if necessary by opening the packages to check the Goods for conformity with the declared quality, quantity, assortment and completeness of the Goods. In case of claims concerning the transferred Goods, the Consignee of the Goods shall immediately take measures to draw up the Report on the revealed non-conformities and notice of the said fact of the Seller.
7.10. In the event of the return of the delivered Goods in connection with the existence of claims to the Goods, the Consignee shall attach to the dispatch containing the returned Goods the following documents:
- Application for the return of funds;
- A copy of the report on discrepancies detected;
- Copy of receipt of payment;
- A copy of the consignment note;
- Return Form.
7.11. In case the Buyer does not take measures to receive the delivered Goods within a reasonable time, the Seller has the right to cancel the order without additional information of the Buyer.

9. Return of goods and money
9.1. Return of the Goods, implemented by the Seller, is carried out in accordance with the conditions given in the section «Delivery and payment» item «Return of goods».
9.2. Return of the Goods of appropriate quality is possible in case of refusal by the Buyer of this Agreement before the actual receipt of the Goods or within 7 days after its receipt.
9.3. Return of the Goods provided for in para. 9.2. of the agreement is possible only if its presentation, consumer properties, as well as a document confirming the fact and terms of purchase of the said Goods are preserved. If the Buyer refuses the Goods on the basis provided for in para. 9.2. of the Agreement, the Seller undertakes to return to the Buyer the money paid by him under this Agreement with the retention of the Seller's delivery costs from the Buyer of the returned Goods.
9.4 The warranty period of 30 (thirty) calendar days shall be established for the Goods delivered within the framework of this Agreement, from the moment of delivery of the Goods. The goods of improper quality shall be returned within the specified period.
9.5. By Decree of the Government of the Russian Federation from 31.12.2020 No.2463 "On the approval of the Rules for the Sale of Certain Types of Goods, a list of non-expendable goods, which are not subject to the buyer's request for donation for the period of repair or replacement of similar goods, and the list of non-food goods of appropriate quality not subject to return or exchange for similar goods of other size, shape, dimensions, shape, colouring or configuration" the Seller shall be entitled not to return the Goods provided for in para. 9.4. of the Agreement, in relation to the following categories of Goods:
- Personal care items (underwear, toothbrushes, combs, haircurls, hair curlers, wigs, hairpieces and other similar items)
- Textile products (cotton, linen, silk, wool and synthetic fabrics, non-woven fabrics - tapes, tapes, lace, etc.); cable products (wires, cords, cables); building and finishing materials (linoleum, film, carpets and others) and other goods issued on meters
- Sewing and knitted products (garments and knitted linen, hosiery products)
9.6. In case of delivery of the Goods to the Buyer of improper quality, the Buyer has the right to present to the Seller the requirements stipulated by the current legislation of the Russian Federation.
9.7. The characteristics and appearance of the Goods delivered to the Buyer may differ slightly from those given in the relevant sections of the Online Shop.
9.8. All claims for improper execution of this Agreement the Buyer has the right to send to the e-mail address of the Seller persephona.label@gmail.com
9.9. Upon delivery of the Goods, the Buyer has the right to enter his signature in the relevant document of title confirming the transfer of the Goods. The absence of the Buyer's signature in the relevant document of title shall not be evidence of improper quality of the delivered Goods and/or presence of claims of the Buyer to other terms of performance of this Agreement by the Seller.
9.10. The refund shall be effected by means of the refund of the value of the Goods paid for in the same way as the Buyer made the payment when placing the Order.

10. Rights to the intellectual property
10.1. The Seller shall be the full holder of intellectual rights to the Online Shop as to the complex object of copyright and other components of intellectual property used in the performance of obligations under this Agreement.
10.2. The Seller shall have the exclusive right to use the Online Shop and other intellectual property components involved in the performance of obligations under this Agreement.
10.3. The seller is the sole and full holder of intellectual rights to the commercial designation, brand names and other intellectual property objects used by it for its own individualization in the provision of services under this Agreement.
10.4. The User may not use the results of intellectual activity given in paras. 10.1 - 10.3 of the Agreement without the written consent of the Seller, except as expressly provided in this Agreement.
10.5. Any use of the results of the intellectual activity of the Seller, if such use is carried out without the consent of the Seller, is illegal and entails liability established by this Agreement and the applicable law.
10.6. All rights referred to in this section of the Agreement belong to the Seller during the period of validity of the respective rights to the results of intellectual activity and the means of individualization of the Seller.
10.7. All rights on results of intellectual activity and means of individualization specified in this section of the Agreement belong to the Seller without limitation of the territory for the duration of the respective intellectual rights.

11. Processing and Data Protection of the Buyer
11.1. Any personal information (personal data) specified by the Buyer during the execution of this Agreement shall be processed by the Seller in accordance with the Federal Law of the Russian Federation «On Personal Data».
The use of the Online Shop, the conclusion of this Agreement means the Buyer's unconditional consent to the processing of his/her personal data, as well as acceptance of the approved Policy of processing personal data. In case of disagreement with these terms, the Buyer must refrain from using the Online Shop.
11.2. The Seller shall process only such personal information that is necessary to fulfil the obligations assumed under this Agreement.
11.3 In the cases provided for in this Agreement the Seller undertakes to terminate the processing of personal data (if the processing of personal data is carried out by another person acting on behalf of the Seller) and to remove personal data or ensure its destruction (if the processing of personal data is carried out by another person acting on behalf of the Seller) within a period not exceeding thirty days from the date of achievement of the purpose of processing personal data, unless otherwise provided by the contract to which the beneficial owner or guarantor is the Buyer is a party, another agreement between the Seller and the Buyer.
11.4. In the event that the Buyer withdraws consent to the processing of his personal data the Seller undertakes to terminate such processing (if the processing of personal data is carried out by another person acting on behalf of the Seller) and in the event that the preservation of personal data is no longer required for the purposes of processing personal data or the destruction of personal data (if the processing of personal data is carried out by another person acting on behalf of the Seller) within a period not exceeding thirty days from the date of receipt of the said revocation, unless otherwise provided by the contract to which the beneficial owner or guarantor is the Buyer.

12. Force majeure
12.1. The Parties shall be exempt from liability for partial or total non-performance of obligations under this Agreement if this failure was due to circumstances of force majeure arising after the conclusion of this Agreement, which the Parties could not have foreseen or prevented.
12.2. In the circumstances referred to in para. 12.1 of this Agreement, each Party shall notify the other Party in writing without delay. The notice shall contain information on the nature of the circumstances as well as official documents attesting to the existence of those circumstances and, if possible, assessing their impact on the Party's ability to meet its obligations under the Agreement.
12.3. If the Party fails to send or fails to provide notice as provided in para. 12.2 of this Agreement in a timely manner, it shall be obliged to compensate the Party for the loss suffered.
12.4. In the event of the occurrence of the circumstances provided in para. 12.1 of this Agreement, the period of the Party's fulfilment of the obligations shall be shifted commensurate with the time during which these circumstances and their consequences shall apply.

13. Final provisions
13.1. This Agreement is a complete legal agreement between the User/Buyer, on the one hand, and the Seller, on the other hand, in respect of its subject matter, and supersedes any previous agreement in respect of such object.
13.2. In the event that any provision of this Agreement is found to be null and void or inapplicable by a court competent to decide on such a matter, such provision shall be deemed to be excluded from this Agreement without prejudice to other provisions which remains in full force.
13.3. The Seller has the right to transfer and assign his rights and obligations under this Agreement, as well as to delegate their realization or performance to third parties without the consent of the User/Buyer. The User/Buyer shall not have the right to transfer and assign his rights and obligations under this Agreement, as well as to delegate their realization or performance to third parties without the Seller's consent.
13.4. This Agreement shall be regulated and interpreted in accordance with the legislation of the Russian Federation. Matters not settled by the Agreement shall be settled in accordance with the legislation of the Russian Federation.

14. Address and credentials

 

IE Kartashova Daria Andreevna
OGRNIP  319527500055021
Address: 603093, Nizhny Novgorod city, Sloboda Pribrezhnaya street, 26
Email address: persephona.label@gmail.com
Webpage: https://en.persephona.com