FREQUENTLY ASKED QUESTIONS
SIZES
Please User our size guide
If you need help with sizes contact us via WhatsApp +79952991828
If you need help with sizes contact us via WhatsApp +79952991828
SHIPPING
We offer DHL Express service.
The orders are dispatched from our warehouse based in Moscow within 5 business days. Shipment/delivery time is separate, and depends on delivery location.
Please note that during special offers, sale events or new collection launches you may experience up to 10 business day delays in receiving your order. The above times are also estimations provided by our couriers, which can change once the parcel leaves our warehouse.
The estimated time does not include the customs clearance/processing, which is unfortunately out of our control.
All international packages may be subjected to customs duties and taxes. All taxes and customs charges are the responsibility of the customer, and they are not included in the cost of the order or shipping charge. Please check your local customs website for more information.
If you're experiencing any other problems, or have questions about your order, email persephona.label@gmail.com with your inquiry, providing your order number.
By placing an order you are acknowledging and accepting all the international shipping terms and our policies.
The orders are dispatched from our warehouse based in Moscow within 5 business days. Shipment/delivery time is separate, and depends on delivery location.
Please note that during special offers, sale events or new collection launches you may experience up to 10 business day delays in receiving your order. The above times are also estimations provided by our couriers, which can change once the parcel leaves our warehouse.
The estimated time does not include the customs clearance/processing, which is unfortunately out of our control.
All international packages may be subjected to customs duties and taxes. All taxes and customs charges are the responsibility of the customer, and they are not included in the cost of the order or shipping charge. Please check your local customs website for more information.
If you're experiencing any other problems, or have questions about your order, email persephona.label@gmail.com with your inquiry, providing your order number.
By placing an order you are acknowledging and accepting all the international shipping terms and our policies.
RETURNS AND EXCHANGES
Please contact us: persephona.label@gmai.com